Privacy Policy

Last Updated: June 5, 2025

This Privacy Policy explains how Domain ("we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use our website at boripenta.biz and any related services, features, or content (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with our Services, including:

Full name and contact details such as email address and phone number
Account credentials, including username and password
Billing and payment information processed through secure third-party payment providers
Communications you send to us, including support requests and feedback
Profile information and preferences you set within your account

1.2 Information Collected Automatically

When you use our Services, certain technical information is collected automatically, including:

IP address, browser type, and operating system
Pages visited, time spent on pages, and navigation paths
Device identifiers and connection information
Cookies, pixel tags, and similar tracking technologies
Referring URLs and exit pages

1.3 Information From Third Parties

We may receive information about you from third-party sources such as social media platforms if you connect those accounts, analytics providers, and payment processors. We combine this information with data we collect directly to improve our Services.

2. Legal Basis for Processing

We process your personal information on the following legal grounds:

Contractual necessity: Processing required to provide the Services you have requested or to fulfil obligations under an agreement with you
Legitimate interests: Processing that serves our reasonable business interests, such as fraud prevention, security, and service improvement, where those interests are not overridden by your rights
Consent: Where you have given us explicit consent, such as for marketing communications or optional cookies
Legal obligation: Processing necessary to comply with applicable law or regulatory requirements

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and deliver the Services
To process transactions and send related confirmations and receipts
To personalise your learning experience and track your course progress
To send administrative notices, updates, and security alerts
To respond to your inquiries and provide customer support
To send promotional communications where you have opted in
To analyse usage patterns and improve the functionality of our Services
To detect, investigate, and prevent fraudulent or unauthorised activity
To comply with our legal obligations and enforce our terms

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

Strictly necessary cookies: Essential for the operation of our Services and cannot be switched off
Performance cookies: Help us understand how visitors interact with our Services by collecting anonymous statistical data
Functional cookies: Enable enhanced functionality and personalisation, such as remembering your preferences
Targeting cookies: Used to deliver relevant advertising and measure the effectiveness of campaigns

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services. Where required by applicable law, we will obtain your consent before placing non-essential cookies.

5. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following circumstances:

Service providers: Trusted third parties who perform functions on our behalf, such as hosting, payment processing, email delivery, and analytics, under strict confidentiality obligations
Business transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction
Legal requirements: When required by law, court order, or governmental authority, or to protect the rights and safety of our users and the public
With your consent: For any other purpose disclosed to you at the time of collection with your explicit agreement

6. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. Where we transfer personal information internationally, we implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to ensure an adequate level of protection.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:

The duration of your relationship with us and activity in your account
Legal obligations requiring us to keep records for a minimum period
Applicable statutes of limitation for potential legal claims
Our legitimate business interests, including fraud prevention and dispute resolution

When your information is no longer needed, we securely delete or anonymise it.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right of access: Request a copy of the personal information we hold about you
Right to rectification: Request correction of inaccurate or incomplete information
Right to erasure: Request deletion of your personal information under certain circumstances
Right to restriction: Request that we limit the processing of your information in certain situations
Right to data portability: Receive your information in a structured, commonly used format
Right to object: Object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior lawful processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will take prompt steps to delete that information.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice within our Services. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following:

Email: [email protected]
Phone: +1 604 812 5114
WhatsApp: Chat on WhatsApp
Post: 502 4th Ave, Prince George, BC V2L 3G9, Canada

We are committed to resolving any concerns you may have about the way we handle your personal information.